Technical Documentation

Technical Specifications

Comprehensive technical details for our enterprise-grade email automation infrastructure, powered by Mautic open-source marketing platform.

Platform Foundation

Mautic Platform Specifications

Our email automation solutions are built on Mautic, the world's leading open-source marketing automation platform. This provides enterprise-grade capabilities with complete data ownership.

Mautic Platform

Core Platform Features

Feature Specification Version
Core Platform Mautic Open Source 5.x LTS
Database MySQL / MariaDB 8.0+ / 10.6+
Web Server Nginx / Apache 1.18+ / 2.4+
PHP Runtime PHP-FPM 8.1+
Cache Layer Redis 7.0+
Message Queue RabbitMQ / Beanstalkd 3.12+ / 1.12+

50K+

Contacts

Standard deployment capacity per instance

99.9%

Uptime SLA

Enterprise-grade reliability guarantee

Infrastructure

Server Requirements

Minimum and recommended specifications for self-hosted Mautic deployments. Cloud-managed options available with automated scaling.

Hardware Specifications

Component Minimum Recommended Enterprise
CPU Cores 2 vCPU 4 vCPU 8+ vCPU
RAM 4 GB 8 GB 16+ GB
Storage 50 GB SSD 100 GB SSD 500+ GB SSD
Network 100 Mbps 1 Gbps 10 Gbps
Concurrent Workers 2 4 16+

Supported Operating Systems

  • Ubuntu Server 22.04 LTS (Recommended)
  • Debian 12 (Bookworm)
  • CentOS Stream 9
  • Rocky Linux 9
  • Red Hat Enterprise Linux 9
Email Server Infrastructure Server Rack

Connectivity

Integration Capabilities

Seamless data flow between Mautic and your existing marketing technology stack. Native integrations and custom API development available.

Integration Hub QR Integration

Native Integrations

Category Platforms Sync Type
CRM Systems Salesforce, HubSpot, Zoho, Pipedrive Bi-directional
E-commerce WooCommerce, Shopify, Magento Real-time
Analytics Google Analytics, Mixpanel, Amplitude Event-based
Social Media Facebook, Twitter, LinkedIn Push/Pull
Webinars Zoom, GoToWebinar, WebinarJam Trigger-based
QR Campaigns EtchFactory QR Platform Native
API

REST API

Full-featured API with OAuth 2.0 authentication and rate limiting

Webhooks

Webhooks

Real-time event notifications for all contact activities

Data Protection

Security & Compliance

Enterprise-grade security measures ensuring data protection, privacy compliance, and regulatory adherence across all operations.

Security Standards

Security Feature Implementation Status
Data Encryption at Rest AES-256 encryption ✓ Enabled
Data Encryption in Transit TLS 1.3 / SSL ✓ Required
Authentication OAuth 2.0 / SAML 2.0 ✓ Supported
Two-Factor Authentication TOTP / SMS ✓ Available
IP Whitelisting Admin-configurable ✓ Supported
Audit Logging Comprehensive activity logs ✓ Enabled
Role-Based Access Granular permissions ✓ Configurable

Compliance Certifications

  • GDPR (General Data Protection Regulation) - Full compliance with data subject rights
  • CCPA (California Consumer Privacy Act) - Consumer privacy protections
  • CAN-SPAM Act - Email marketing compliance
  • SOC 2 Type II - Security and availability controls
  • ISO 27001 - Information security management
Security Infrastructure

Developer Resources

API Documentation Overview

Comprehensive REST API for programmatic access to all Mautic features. Build custom integrations, automate workflows, and extend platform capabilities.

API Server

API Endpoints

GET /api/contacts

Retrieve all contacts with filtering, pagination, and sorting capabilities.

POST /api/contacts/new

Create new contact with custom fields and tags.

GET /api/campaigns

List all campaigns with performance metrics.

POST /api/emails/send

Trigger transactional email sends with personalization.

Authentication

// OAuth 2.0 Token Request POST /oauth/v2/token Content-Type: application/json { "grant_type": "client_credentials", "client_id": "your_client_id", "client_secret": "your_client_secret" }

Performance

Performance Metrics

Benchmarked performance metrics for high-volume email operations. Optimized for enterprise-scale deployments with millions of contacts.

100K+

Emails/Hour

Maximum send rate per instance

<100ms

API Response

Average API call latency

99.9%

Deliverability

Industry-leading inbox placement

1M+

Contacts

Scalable to millions with clustering

Performance Benchmarks

Metric Standard Optimized Clustered
Email Send Rate 25K/hour 100K/hour 500K+/hour
Page View Tracking 10K/min 50K/min 250K+/min
Contact Import 1K/min 10K/min 50K+/min
Segment Update 100K/5min 500K/5min 2M+/5min
Report Generation 30 seconds 10 seconds <5 seconds
Email Volume

Queue Processing

Priority-based message queues ensure critical emails send first

Auto-Scaling

Dynamic worker allocation based on queue depth

Delivery Infrastructure

Supported Email Providers

Connect with your preferred email service provider for reliable delivery. Support for SMTP, API-based sending, and dedicated IP configurations.

SendGrid

API & SMTP

Mailgun

API & SMTP

Amazon SES

API & SMTP

Postmark

API Only

Mailchimp

API & SMTP

SparkPost

API & SMTP

Sendinblue

API & SMTP

Custom SMTP

Any Provider

Email Delivery

Data Management

Data Storage & Privacy

Complete data ownership with flexible deployment options. On-premise, private cloud, or managed hosting with full GDPR compliance.

Data Storage

Data Handling Specifications

Data Type Storage Retention
Contact Data Encrypted Database Configurable
Email Content Object Storage 7+ Years
Activity Logs Time-series DB 2+ Years
Attachments Secure File Storage Duration of campaign
Backup Data Geographic Redundancy 30+ Days

Privacy Features

  • Data Portability - Export all contact data in standard formats (CSV, JSON, XML)
  • Right to Erasure - Automated contact deletion with audit trails
  • Consent Management - Granular preference centers and tracking
  • Anonymization - Automatic PII anonymization for analytics
  • Geographic Storage - EU, US, or custom data residency options

Ready to Deploy?

Get started with enterprise-grade email automation. Our team will configure the optimal infrastructure for your requirements.

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